Business Terms and Conditions 

 

 

1. Program Description:

SHELeads is a holistic leadership program designed for women managers seeking personal and professional growth. SHELeads is a 6-month journey designed to help participants enhance key leadership skills and develop the right mindset, enabling them to lead with confidence, courage, and influence. The program combines weekly live online sessions, self-paced study, one-to-one coaching and mentoring, and access to an alumni community. Learn more about SHELeads at the program website. The program targets both individual participants and companies looking to support their female talents and is led in English (person entering into the Agreement with SHELeads is hereinafter referred to as “customer”, a human being enrolled in the program is hereinafter referred to as “participant”).

 

2. Participant Enrollment:

Participants go through an interview process in order to be accepted into the program. They can apply for the interview directly through the program website or by contacting the program administrator at [email protected]. Enrollment is subject to availability, and acceptance into the program is at the discretion of the program administrator; customer may propose replacement of a participant enrolled in the program. Further to the application, the program administrator will send to the customer the offer for participation, including the pricing.

Once the customer accepts, via e-mail (no certified e-signature is required) the offer for enrolment to the program, the participant completes the interview process and the customer pays the deposit, the agreement on participation in the SHELeads program is entered into between the customer and SHELeads (the “Agreement”). When the Agreement is concluded within the meaning of the previous sentence, the participant gets the right to be enrolled to the program. The Agreement includes these Business Terms and Conditions which form inseparable part of the Agreement. The customer will receive the link to these Business Terms and Conditions in the offer and can download the text. The participant, if different from the customer, must abide by the Agreement.

If necessary, SHELeads may unilaterally change the Business Terms and Conditions. Most up-to-date version is always available at the program website and SHELeads will notify the customer about the changes. If the customer does not agree with the change, the Business Terms and Conditions, valid and effective as at the customer entering into the Agreement, will apply instead of the updated Business Terms and Conditions.

For the avoidance of doubt, any communication in connection with the Agreement, unless required by mandatory appliable law to be in paper form and handwritten, may be made electronically, including simple e-mail (without certified e-signature).

 

3. Payment Options:

Initial deposit as specified in the offer sent by the program administrator is required upon registration into the program. The customer shall pay the deposit directly at the program website or based on an pro-forma invoice issued by the administrator, the deposit is payable within the term specified on the pro-forma invoice. Remaining payment for the program can be made in one lump sum prior to the program start date or in installments as agreed upon by the participant and program administrator. Payments are accepted via bank transfer (or through the online payment system powered by STRIPE). If SHELeads becomes VAT payer before entering into the Agreement, the fee will be increased by the VAT.

 

4. Refund Policy:

SHELeads does not currently offer a money-back guarantee. Once payment is received, refunds are not available unless otherwise stated in a separate agreement.

 

5. Program Schedule:

SHELeads runs two 6-month cohorts per year, each accommodating between 6 to 12 participants. Program schedules, including start dates and session times, will be communicated to participants upon enrollment. SHELeads reserves the right to change, if necessary the date, venue or lecturer of the session, even during the program. SHELeads will notify the customer, and if relevant the participant, of such changes in time, either via e-mail or by phone. These changes do not entitle the customer to withdraw from the Agreement or to terminate it, nor do they affect the amount of the fee or give right to the customer for a refund of part of the fee. 

 

6. Program Collaboration:

The participants acknowledge that the sessions will be documented with photographs or videos for our reporting needs; the videos and photographs will be available for future use to the participants of the relevant cohort, the program administrator hence has legitimate interest to take such photographs or videos. If the photographs are used for marketing purposes, the participants will be asked for their consent. If the Agreement is entered into by a customer for a participant, such participant acknowledges that the customer may obtain information on the participant’s progress in the program, including attendance of the sessions or other information.

 

7. Participant Obligations:

Participants are expected to actively engage in all program activities, including attending scheduled sessions, completing assigned coursework, and participating in group discussions and exercises. Participants are obliged to join our sessions on time at the date of the sessions and not to disrupt the course of the session in any way. It is the personal responsibility of the participant to actively participate, SHELeads provides the services with due care, but does not guarantee that the participant will be successful in personal and professional growth. It is the responsibility of each participant to use the knowledge acquired in the program and use it for the personal and professional growth.

 

8. Intellectual Property:

All program materials, including but not limited to course content, videos, and written materials, are the intellectual property of SHELeads and may not be reproduced or distributed or otherwise disposed with without our prior written consent. Such program materials may be used only for the purpose of the program and only by duly enrolled participants.

 

9. Confidentiality:

Participants and customers agree to maintain the confidentiality of all information shared within the program, including personal experiences and insights shared by fellow participants or material provided by SHELeads.

 

10. Limitation of Liability:

SHELeads and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with participation in the program. The liability of SHELeads is limited by the amount of fees paid by the customer for one participant.

 

11. Information for consumers:

This article applies only if the customer is a consumer.

Contact information of SHELeads: 

Name: Alena Huberova

Registered office: Klinovecka 773/5, 360 10 Karlovy Vary, Czech Republic

Phone No: +420 724 000 454

e-mail: [email protected]

Before sending the application, the customer may review and change the details contained in the application for the purpose of its verification. SHEleads considers the information in the application submitted by the customer to be current, true, and accurate. SHELeads will send the Agreement to the customer via e-mail. The Agreement will be entered into in English. The Agreement is entered into for a definite period of time, i.e. for the duration of the relevant cohort.

The costs of using communication tools incurred in connection with negotiating the Agreement are borne by the customer, these costs do not differ from the basic rate.

The customer has the right to withdraw from the Agreement within 14 days of its execution without giving any reason. Withdrawal can be made in writing or by sending an email to the contact details provided on the application. To meet the 14-day deadline, it is necessary to send the withdrawal before its expiration.

The customer is not entitled to withdraw from the Agreement within 14 days of its execution if SHELeads has already provided any performance at the customer's request within this period. The commencement of the program or the sending of materials intended for program participants by SHELeads is considered as performance provided at the customer’s request.

The exercise of rights from defective performance and complaint handling is governed by the provisions of Act No. 89/2012 Coll., the Civil Code, specifically §1810 et seq., §1820 et seq., and §2099 et seq. However, the fact that the provided program does not meet the participant's subjective expectations cannot be a reason for a complaint.

Complaints about the event can be sent by email to [email protected] or by letter to the address: Alena Huberova, Havelska 525/4, Prague 110 00, Czech Republic. The complaint must include (i) customer's contact details, (ii) description of the defect, (iii) the request for how to resolve the complaint, and (iv) proof of service provision.

SHELeads will evaluate the complaint without delay, but no later than within 30 days.

The consumer has the right to alternative dispute resolution of a consumer dispute. The consumer is entitled to contact Česká obchodní inspekce, (Ústřední inspektorát - oddělení ADR, Štěpánská 15, 120 00 Praha 2, email: [email protected],web: adr.coi.cz). The consumer has the right to initiate out-of-court dispute resolution online through the ODR platform available on the website ec.europa.eu/consumers/odr/.

 

 

 

By enrolling in SHELeads, participants agree to abide by these Business Terms and Conditions and any additional terms and conditions communicated by the program administrator.